David Needle, Rob Skinner and Geoffrey Terrill report intermittent deliveries in their areas, while postman Stephen Blaney says he and his colleagues are doing their best
Thank you, Bruce Ross-Smith, for confirming our view that Royal Mail is not fit for purpose, and for putting our problems into perspective (Letters, 21 November). In the 83 days since 1 September we have received mail on only 10 days. There has not been a delivery of mail to any of the 200-plus people in our apartment building, nor to a neighbouring building on the same road, since 3 November.
The types of mail that have been sent to us but not delivered include credit card and other bills, information from the Department for Work and Pensions, activation codes to provide access to financial accounts online, a bowel cancer testing kit sent by the NHS and a publishing contract. We fear that other vital information has failed to reach us. Thanks to Royal Mail’s mistake in wrongly transcribing our address, all redirected mail from a previous address (costing us £78) has been returned to sender.
Canary Wharf, London